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Info Tech: NCR


World record bargaining meeting at NCR

24 February 2009

By ASU - the information technology industry union

How many times do you need to say no in one meeting to set the record? Well NCR gave it a really good nudge today when we lost count after at least 20 NOs to our claims. But we added one more NO when we rejected the company's 2.5% wage increase with no real substantial changes to any other key claims.

So what does this all mean?

This means that whilst there are a few issues which continue to be negotiated it is very clear what the intention of the company is. To not provide decent working conditions and to not provide you with a wage that will at the very least keep pace with the cost of living.

Your claims

Listed below are your key claims with the company response alongside. There are several issues which are listed as 'ongoing' and while we await the company response, those listed with an * we expect the response to remain unchanged.

WAGES

NCR response 23/02/09

SHIFTS

NCR response 23/02/09

Wage increase - 7%, 6%, 6% - Base rate increase to replace % pool

No - 2.5% to 3% in subsequent years based on performance

4 x 4 shift workers - meal changes from 2 x 20mins to 2 x 30 mins

Agreed

Band base levels to be increased

 

4 x 4 shift allowance increase by one off 9% and then wage increase per year

10% conditional on non consecutive 4 x 4 days

Super Call rate to be increased to $150

No but they will recalculate*

4 x 4 shift - changes from stand by to 4 x 4 cannot be done without mutual agreement

Current practice

All overtime travel time paid at overtime rates

Ongoing

Shift patterns cannot be changed without agreement

Current practice

All allowances to be increased by equal to wage or CPI

3%

Clarification of shift clauses throughout the agreement

Ongoing

Public holidays falling on a weekday's overtime to be paid at double time

No

HOURS OF WORK

 

Remote Support Allowance - either to be worked by NCR or payment for overtime for minimum hours whilst calls made.

No

24 hour time to be used consistently through the agreement

Agreed

Overtime between 00:00 and 06:00 to be paid at double time on any day.

No

Start of Day - POP's need to change to 30 mins from home for start of day

No

Increase severance in redundancy to 5 weeks per year of service on a sliding scale

No

Start of Day - 30km radius to be removed

No

CARS

 

 

 

Car allowance indexed to $18,000 + motor association increase + fuel card

$16,000 for 1st 25,000km then 28.7c per km, indexed @ 3%

Start of Day - jobs scheduled  prior to end of day - 8.30am on the job start.

Under consideration dependant on wage offer

Options for exit and entry to company vehicle

No

Start of Day - jobs allocated after work hours  - to include travel time.

No

No excess insurance to be paid by CE unless proven negligence

Ongoing*

Add words - and/or service coordinator (about meal breaks being taken)

No change to escalate to TM

Private use excess to be limited to $300-$500

Agreed

Secure the 10 hour break between shifts to account for overtime  during stand by and call back

No

Road Tolls to be administered by NCR

No - but possible pilot project

Set a maximum number of hours per week i.e. 65

No

ETOLL devices to be provided by NCR

No

Review contracts for type of out of hours calls

No

ETOLL device available from NCR for CE's on car allowance

No

Return stand by to stand by

Agreed if 4 x 4 shifts finalised

Guarantees on type of vehicle - 5 seater

No

Maintenance of 13 RDO's - not direct claim just keep in as is.

Agreed

NCR to provide and install all safety accessories required for all vehicles company or private use

No - is covered by car allowance

Higher Duties - all time worked in higher duties to be paid in full from commencement

Ongoing

LEAVES

 

24/7 contact in regional areas needs to be on the table as it affects hours of work

No

Regional CE's to have back up plan for illness, leave etc which is not reliable on the next nearest CE.

No

Admin time for CE's should be a claim as it affects hours of work

Already available

Personal leave - increase availability of unused sick leave for extended compassionate leave, carer's leave or personal leave

Agreed for carer's leave only

GENERAL

 

Community / Emergency Leave

No

Control tower - system needs to be addressed in line with performance pay if it remains

No

Work from home - NCR must provide full insurance, OH&S assessments and all equipment installed for the safe work from home.

No - not in agreement

Ensure all new Award rates are incorporated for all allowances, minimum rates etc.

Ongoing

What happens next?

We are waiting for the responses from the company on the 'ongoing' issues. Your negotiating team rep will feedback to you further detail on the claims. You need to make sure your Team Leader knows exactly how you feel about the company's response to date. We will bring you further details as the company responds.

STATE

NAME

EMAIL

NAT

Jo Justo

jjusto@asu.asn.au

QLD

Andrew Matters

andrew@asuqld.asn.au

NSW

Carl Harris

carl@asu.org.au

VIC

Jonathon Smallbone

jsmallbone@asuvic.com

SA

Charles Wright

cwright@asu-sant.asn.au

WA

Pat Branson

pat.branson@asuwa.org

Related Documents:

  • Download full bulletin here (PDF)

    Contact Details

    Name : Jo Justo
    Mobile : 0407 657 626
    E-mail : jjusto@asu.asn.au
    WWW : http://www.asu.asn.au/infotech



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