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Call Centre Survey Report launched

ASU Stress-o-meter now online

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Latest News* by category * in chronological order
Employment services survey deadline extended to November 30
As part of "Employment Services - not just a job" project we have been conducting a national survey of employment services workers. Time is running out to let the Government know how you feel about working in the sector and to win an iPod Nano into the bargain!
20 November 2009 [ full story ]
On the line and on the edge: Call centre report shows stress levels off the dial
The Australian Services Union (ASU) is today launching a national research report into Australian call centres. The research, which reports on the often unseen world of the call centre worker, reveals a fast growing industry which now employs nearly one in forty working Australians.
19 November 2009 [ full story ]
Turn the nation’s unpaid overtime into jobs for casuals
The 2.14 billion hours of unpaid overtime Australians work each year should be turned into fulltime employment for casual workers, says one of Australia’s largest unions the Australian Services Union.
18 November 2009 [ full story ]
Better security measures needed to combat serious and organised crime in aviation: ASU lodges submission to federal inquiry
The ASU has lodged a submission with the Parliamentary Joint Committee on the Australian Crime Commissions’ inquiry into the adequacy of aviation and maritime security measures to combat serious and organised crime.
18 November 2009 [ full story ]
ASU wins exemption rate removal from modern Clerks Award
After a campaign of 11 months duration, the ASU has succeeded in having the exemption rate removed from the modern Clerks Award due to come into operation from the 1 January 2010.
17 November 2009 [ full story ]
Update on bargaining at BoysTown
Negotiations continued at BoysTown on 16th November, 2009. A number of issues were discussed in detail. Below is a brief snapshot on the progress. If you require more information, contact your ASU Delegate or Organiser.
17 November 2009 [ full story ]
Canon says NO to choice!
ASU Delegates and Officials have told Canon in very plain terms that the majority of Technicians want to have choice in the event of a transmission of business.
17 November 2009 [ full story ]
Bad Karma for QF’s Airport Plans
Call it poetic justice, Karma or a taste of things to come, or maybe it was divine intervention, that on the first day ASU Representatives met with Qantas over the Airports of the Future Plans, the Qantas automatic check-in system decided to breakdown worldwide!
17 November 2009 [ full story ]
Public Services Bulletin - 11 November 2009
This edition contains the following items: Queensland - Not For Sale; ASU meets Chris Bowen; ASU superannuation campaign materials; ASU meets Minister Penny Wong; ALP National Policy on Climate Change; $96 million water reclamation plant; Thai railway unionists dismissed; plus more.
13 November 2009 [ full story ]
Down to business at the BoysTown bargaining table
Negotiations got under way in the second round of bargaining at BoysTown. The first meeting saw your claims presented and explanations given on the detail of the claims. The second meeting has seen the ASU and management start to work through the claims and seek to find agreement.
13 November 2009 [ full story ]
* ASU News items by category * ASU News items in chronological order

About us

Representing the interests of approximately 120,000 members across the country, the Australian Services Union - better known as the ASU - is one of the largest trade unions in Australia. Formed in 1993 as an amalgamation of a number of unions, including the FCU, the MEU and the MOA, the ASU operates in areas as diverse as local government, energy, water, public transport, , shipping, travel, ports, social and community services, information technology and the private sector clerical and administrative area.

This is the official website of the ASU National Office, which serves a coordinating function for the 11 Branches of the union as well as its many regional offices. While the Branches deal directly with the industrial needs of our members, here at the National Office we disseminate information, coordinate national campaigns and industries, fulfill a number of the administrative responsibilities of the Union and act as a contact point for international and national affiliations.

In addition to working for our members directly with their employers, negotiating awards and agreements, and indirectly through our 11 Branches, the ASU National Office is also active on a number of national and international committees through our various afiliations (eg; ACTU, PSI, UNI, ITF, etc.). See our Union Links page for an annotated list of other websites that may be of interest to you


ASU industries and campaigns

The ASU operates in various industries under the auspices of an internal body known as an Industry Division or an Industry Committee. If you want to know what is happening in your ASU industry, follow the links to your industry's home page (links appear at the top and bottom of each web page). The ASU is active in the following industries, amongst others:

Further information about whether ASU coverage extends to you can be found by clicking here.

Information can also be found via our special campaign & project web pages (links also appear in the left navigation bar). These campaigns and projects cross industry boundaries so they are of interest to members in various industries.


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australian labour news
The latest headlines from LaborNET

Coal miners want job guarantees - 21 November 2009

Let’s use good Aussie steel - 20 November 2009

Aged care workers Fed submission - 19 November 2009

Epidemic of unpaid OT - 18 November 2009

Mine Union takes fight to Canberra - 17 November 2009

MUA defends oi and gas workers role - 13 November 2009


International Union News
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ASU staff resources.
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Join the ASU online now

Support the ASU supporting Movember - join or donate to the Mo Union Team

Two billion hours of unpaid overtime can't be good - go home on time day Nov 25

Protect Australians from the death penalty

Click here to visit the ASU superannuation campaign page

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ASU Report 2008

Zero Air Rage Campaign Page

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The ASU is a sponsor of the ACTU Worksite for Schools, a rich source of materials for students at all levels.

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National Secretary, Australian Services Union,
Ground floor, 116 Queensberry Street,
Carlton South, Victoria, 3053, Australia